The holy grail of public relations is being covered in media. You take time to create a great press release and then reach out to media to share the news about award winning campaign or your client’s new game changing product or service. It could also be about winning some new business or other organizational changes. We all know that being covered by media can help you get your target audience to engage with brand. Coverage can often lead to awareness, brand building, or ultimately increased sales.
Public Relations Is A Person To Person Business
If you can not get your story covered by the media outlet that you are pitching then you did not accomplish one of the most important steps in public relations. As great as technology can be it will never be able to replace the human connections that a public relations can potentially establish when working with media.
Bad Media Relations Can Make Or Break Your Ability To Receive News Coverage
A few weeks ago PR In Canada received an email where an individual was pitching us story about their agency. One of our Community Mangers asked a few questions and received the following response:
“And to be honest, neither NATIONAL or I will get reward for the Media relations!”
In this particular case the “NATIONAL” the individual is referring to is NATIONAL Public Relations who we have covered quite a bit over the years. You can also refer to Wikipedia who has defined Media Relations and states “Working with the media on behalf of an organization allows for awareness of the entity to be raised as well as the ability to create an impact with a chosen audience.” It is quite surprising that a public relations agency this size would allow for someone who does not believe in the very basics of public relations to engage with media. Is this how the individuals deals with all media? If above response is how they deal with media, then what type of interactions do they have with clients?
- Assign people who understand what media relations is before turning them lose to approach media
- Media Relations, Public Relations – are dependent on you having a positive relationship with the people you work with
- Respect people’s time – do not book meetings unless they are mutually beneficial
- Fix internal staff problems – if not it will turn into massive turnover
- Don’t demand media coverage
- If you name specific media outlets that you ‘”like” you are alienating ALL that were not named
Good Media Relations Occurs When You Respect The Other Person
If you follow PR In Canada on Twitter you will might have seen a recent exchange of tweets as part of that
No matter whether you work for an agency or brand, as long as your job involves public relations you will have to work with media. Respect is a two way street, if you do not show respect you should not expect respect. (or demand it). Below is a rather surprising response to someone who choose to rant about not getting “their way.”
Another Managing Partner Exits NATIONAL Public Relations https://t.co/jbdaEaA8oe
— PR In Canada (@princanada) August 22, 2018
Unfortunately for NATIONAL Public Relations this is not the first time that PR In Canada has brought critical mistakes the agency has made when pitching stories to the firm’s attention. We have met with 2 of their senior management team to share the specific problems, both individuals have since quit working for NATIONAL.
Between the quote above about media relations not benefiting NATIONAL, 2 meetings with senior management at NATIONAL and Twitter rant the story writes itself…
At the end of the day we are all human beings regardless of your role (President of the World, janitor, public relations) and if you can not show respect for another person, do not expect be respected.