Comments on: Frigidaire Gets Feerless For The Summer http://www.princanada.com/frigidaire-gets-feerless-for-the-summer/?utm_source=rss&utm_medium=rss&utm_campaign=frigidaire-gets-feerless-for-the-summer Fri, 18 May 2012 05:02:15 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Shirley Leeson http://www.princanada.com/frigidaire-gets-feerless-for-the-summer/#comment-45 Shirley Leeson Fri, 20 Nov 2009 16:11:24 +0000 http://www.princanada.com/frigidaire-gets-feerless-for-the-summer#comment-45 I have been one of the unfortunate people who purchased one of Frigidaire's ceramic top, two oven stoves. I have reaped the benefit of a recall on this stove due to the fact that one of the hotplates manages to turn itself on by itself. The recall venture has been laughable and the people involved in the "Customer Service" end, both Frigidaire and their recall representative, Trans Global, have been rather rude and certainly unhelpful. I've been informed that I will be advised within 48 hours of today (which makes it Sunday since this is Friday) as to when I might expect the required visit. A service man came here a week ago and said he'd be back today. Mind you, this is the second time I've had a problem. The first one was back on October 1 when the serviceman merely put a piece of tape across something at the back, hoping that would solve the problem. My words are probably falling on deaf ears and if somebody out there knows how I can get to deal with reasonable people, I'd like to know. My words of advice to anyone planning on purchasing anything from Frigidaire in the future would be - don't do it, they don't stand behind their product and they employ rude people. Since my stove is switched off at the main and I can't use my it - I'm very dissatisified. But I can't get past the rude Customer Service "Supervisor" - or so he said. Shirley I have been one of the unfortunate people who purchased one of Frigidaire’s ceramic top, two oven stoves. I have reaped the benefit of a recall on this stove due to the fact that one of the hotplates manages to turn itself on by itself. The recall venture has been laughable and the people involved in the “Customer Service” end, both Frigidaire and their recall representative, Trans Global, have been rather rude and certainly unhelpful. I’ve been informed that I will be advised within 48 hours of today (which makes it Sunday since this is Friday) as to when I might expect the required visit. A service man came here a week ago and said he’d be back today. Mind you, this is the second time I’ve had a problem. The first one was back on October 1 when the serviceman merely put a piece of tape across something at the back, hoping that would solve the problem.

My words are probably falling on deaf ears and if somebody out there knows how I can get to deal with reasonable people, I’d like to know. My words of advice to anyone planning on purchasing anything from Frigidaire in the future would be – don’t do it, they don’t stand behind their product and they employ rude people.

Since my stove is switched off at the main and I can’t use my it – I’m very dissatisified. But I can’t get past the rude Customer Service “Supervisor” – or so he said.

Shirley

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